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For account issues, billing questions, bug reports, or anything else — email us and we'll get back to you within 24 hours.
support@snugtalesapp.comHow are the stories generated?
SnugTales uses AI to write a completely unique story each night based on your kids' names, ages, story preferences, and anything you share about their day. Every story is one-of-a-kind.
Is my child's information safe?
Yes. We only collect first names and ages to personalise stories. We never sell your data or share it with advertisers. See our Privacy Policy for full details.
How many stories can I generate?
Free accounts include 2 stories per day — enough for one bedtime. Upgrade to a premium plan for unlimited stories.
Can I re-read old stories?
Yes — every story is saved to your library so you can revisit favourites any time.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions on your iPhone to cancel at any time.
How do I delete my account?
Email us at support@snugtalesapp.com and we'll delete your account and all associated data within 7 days.